Testimonials

What our patients say about us:

'Dear Dipesh...I am very happy with my new ones (spectacles). I would also like to thank yourself and all your staff especially Dipa for the excellent service my wife and I received at your South Harrow branch. It was such a refreshing change to receive good old fashioned customer service and I will definitely be returning to Parker and Hammond in the future.' DF, Harrow


'I wish to convey my gratitude for the treatment I received on Wednesday 30th November 2012.  I was attended to by Dipa FBDO....I was so impressed by the attention given.' HM, Northolt


‘The speed with which my superb, new spectacles were delivered has been typical of the sensational treatment I have been delighted to receive. I am 80 years old who made my first visit to an optician at the age of 16 as a short-sighted schoolboy. Throughout the 64 years, I have visited and been looked after by many opticians. Without any doubt, the professional service and care I have received from Mr Sachin Patel and Parker & Hammond Opticians is easily the best ever – and the best Christmas present I have ever experienced. I will enthuse about this wonderful team now, wherever I go. Please accept my sincere thanks and my congratulations on your excellence.’ JH, Northolt


‘I would recommend my Nikon Lenses to anyone as they have been so light and comfortable. I really do forget I am wearing them. Thank to you all for your help and enthusiastic support.’ SB, South Harrow


‘My family have been customers here for many years, brought back every time by impeccable customer service, attention …professionalism is endless, no pressure, all the staff are both welcoming and have a full understanding of the product they’re selling to the customer with product information given throughout the spectacle purchase. Many Thanks for the continued competent service.’ SF, Harrow


‘My first pair of glasses were good, but I really appreciate that I got my glasses earlier than expected’ RM, Harrow


‘Very pleased with the service and new glasses as always. Many Thanks.’ JM, Ruislip


‘I am very happy with the good service I have received during my checkups, also when deciding for glasses and the attention I have received. Thank you very much.’ MM, Rayners Lane


'Since collecting my glasses they are the best pair of spectacles I have ever had. I would certainly recommend you to anybody who needs glasses, you certainly take the trouble and attention to recommend the most suitable glasses.’ CH, Northolt


'After being with one opticians for over twenty years, I came to you and have been very impressed by your organisational skills. I trust this opticians more than Moorfields Eye Hospital'. AR, Northolt


'I have worn spectacles for over forty years and in that time have been treated by opticians across the country. For the past ten years Parker & Hammond have been my opticians of choice. The reasons are quite simple. From the warmth and efficiency met with at reception to the unstinting care and detail at the eye test stage; in assistance with frame choice and dedication to guaranteeing comfort with your spectacles, Parker & Hammond have proved themselves to be the best I have encountered. Add that to superb aftercare and you have the recipe for satisfaction and perfect confidence that your eyecare could not have been in better hands. I have recommended them in the past and will continue to do so – wholeheartedly.'  NC, Northolt


'Today I have received the left contact lens. I have tried it and find fitting my eye just perfect. So THANK YOU AGAIN for giving me a chance for a full and bright life! I am looking forward to see you again soon and to continue use of your great services. Thank you and the best regards from Moscow!'  SY, Moscow


'Just to say that Mum has received her glasses today. They are excellent. This is just to say ‘thank you’ very much for all you attention. This is a wonderful service you are providing and invaluable, I am sure, to many people. We look forward to seeing you on the 12th December, when you come to get Dad sorted out. Many Thanks.' WS, Oxford